This policy explains what personal data Dr Gold Pro ("Dr Gold Pro", "us") collects when you use drgoldpro.store, why we collect it, and the choices you have. We collect as little as possible and never sell your data.
1. Who is responsible for your data
Dr Gold Pro is the controller of personal data collected through this website. You can reach us about any privacy matter at support@drgoldpro.store.
2. What we collect
Information you give us
- Contact form: your name, email address, the topic you select and your message.
- Bot activation request: your name, email address, the capital allocation you enter, your chosen strategy and stop-loss preference.
We never ask for, and you should never send us, passwords, broker login details or payment card numbers through this website.
Information collected automatically
- Security data: your IP address is processed when you submit a form so we can limit abuse and spam. It is used only for rate limiting and is not stored with your message.
- Server logs: our hosting provider records standard request data (IP address, browser type, pages requested, time) to operate and secure the service.
- Analytics (only with your consent): if you accept analytics cookies, Google Analytics 4 records how you use the site, such as pages viewed, buttons clicked and approximate location. IP addresses are not logged or stored by Google Analytics 4.
3. How we use it
- To reply to your questions and send the setup and license instructions you request.
- To protect the website and our forms against spam, fraud and abuse.
- To understand which pages and features are useful, so we can improve the site (analytics, with consent only).
- To meet legal and regulatory obligations.
We do not use your data for automated decision-making that has legal effects on you, and we do not send marketing emails unless you separately opt in.
4. Legal bases (EEA and UK visitors)
- Steps before a contract: handling your activation request.
- Legitimate interests: answering enquiries, securing the website and preventing spam.
- Consent: analytics cookies. You can withdraw consent at any time under Cookie Settings in the footer.
- Legal obligation: where we must keep records by law.
5. Who we share it with
We share data only with service providers that help us run the website, under contracts that require them to protect it:
- Netlify (website hosting and form processing).
- Resend (delivery of the emails generated by our forms).
- Google (Google Analytics 4, only if you consent).
We may also disclose data if required by law or to protect our rights, users or the public. Some providers process data outside your country, including in the United States. Where required, transfers rely on appropriate safeguards such as Standard Contractual Clauses.
6. How long we keep it
- Enquiries and activation requests: up to 24 months after our last contact with you, unless you become a customer, in which case we keep records for as long as the law requires.
- Analytics data: 14 months (Google Analytics retention setting).
- Rate-limiting data: held only for the length of the rate-limit window (minutes), then discarded.
7. Cookies and similar technologies
The site works without any cookies. Analytics cookies are set only after you click Accept analytics.
- drgp_consent (browser local storage, strictly necessary): remembers your cookie choice. Kept until you clear it.
- _ga (Google Analytics, analytics): distinguishes visitors. Expires after 2 years.
- _ga_<container-id> (Google Analytics, analytics): keeps session state. Expires after 2 years.
To change your choice, use Cookie Settings in the footer. Declining deletes existing Google Analytics cookies on this domain.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to or restrict certain processing, and to withdraw consent. California residents may also request to know what personal information we hold; we do not sell or share personal information for cross-context behavioral advertising. To exercise any right, email support@drgoldpro.store. We will respond within 30 days. You also have the right to complain to your local data protection authority.
9. Security
The site is served only over HTTPS, forms are validated and rate limited, and access to submitted data is restricted to staff who need it. No method of transmission over the internet is completely secure, but we work to protect your data using industry-standard measures.
10. Children
Dr Gold Pro is intended for adults aged 18 and over. We do not knowingly collect data from children. If you believe a child has sent us personal data, contact us and we will delete it.
11. Changes to this policy
We may update this policy as the service changes. The "Last updated" date above shows when it was last revised. Significant changes will be highlighted on this page.
12. Contact
Questions about this policy: support@drgoldpro.store or use our contact form.